Car Hail Damage – Insurance, Repair and 10 Things to Avoid

Across the globe, car owners grapple with the unpredictable wrath of Mother Nature. Hailstorms, in particular, pose a unique challenge. Their sudden onset and potential for significant damage make them a formidable foe. The United States, with its vast expanse and varied climate zones, often finds itself at the crossroads of turbulent weather phenomena. Among these, hailstorms stand out not only for their sudden onslaught but also for the potential damage they can inflict not only on cars, but also on infrastructure, agriculture, and daily life. 

Over the last ten years, the U.S. witnessed an astonishing 81,849 hail events, which boils down to an average of around 8,185 occurrences annually. 

Texas, often dubbed the ‘Land of Contrasts’ for its varied landscapes and climates, emerges as the epicenter of hail activity. With a whopping 11,182 recorded events in a decade, it bears the brunt more than any other state. Following closely are states like Kansas, Nebraska, Oklahoma, and South Dakota, each recording thousands of events. On the other end of the spectrum, regions such as Rhode Island, District of Columbia, Alaska, Hawaii, and the Virgin Islands have experienced minimal activity, with events often numbering less than two dozen. 

hail events animation 4

Certain regions simply bear the brunt of hail more than others. Texas, for instance, stands as a testament to hail’s fury. Between 2017 and 2019, the state reported an astounding 637,977 hail damage claims. In comparison, Colorado and Nebraska, ranking second and third, reported 380,066 and 150,673 claims, respectively. While some regions may experience infrequent hailstorms, when they do strike, the financial repercussions can be staggering, running into billions of dollars in damages.

Hailstones, products of turbulent storm clouds, can range in size from tiny peas to massive grapefruits. A hailstone measuring between 1 to 1.75 inches in diameter can wreak havoc on vehicles, causing dents, scratches, and even shattering glass. It’s a misconception to dismiss light hail damage as merely cosmetic. Even minor dings can depreciate a vehicle’s value, affecting its resale potential and overall aesthetics.

Deciphering Insurance Coverage for Hail Damage:

Navigating the maze of car insurance can be daunting. Two primary types of auto insurance coverage dominate the landscape: Liability and Comprehensive. While Liability insurance remains silent on hail damage, Comprehensive insurance emerges as the savior. Designed to address damages outside of collisions, Comprehensive insurance typically envelops hail damage within its protective fold.

Comprehensive insurance is designed to safeguard your vehicle against a wide range of unexpected events and damages. Not only does it cover damages caused by severe weather phenomena, including hailstorms, but it also extends its protection to other unforeseen incidents. For instance, if your car suffers damage due to a fire, gets submerged in a flood, or becomes a target of vandalism, comprehensive insurance has typically got you covered (read your policy). Additionally, it typically provides protection against theft, collisions with animals on the road, and damages from falling objects, such as tree branches. 

However, this coverage remains optional, unless mandated by specific leasing or auto loan agreements. It’s really important to scrutinize the policy before you take one to avoid surprises such as non-cover or deductibles. 

Myths vs. reality

The world of insurance is rife with misconceptions. A prevalent myth suggests that lodging a hail damage claim invariably leads to skyrocketing insurance premiums. In reality, many insurers categorize hail damage as a “no fault” claim, attributing it to nature’s whims rather than driver negligence. However, proactive measures post-hailstorm are crucial. Filing the documentation, providing photographic/video evidence, and prompt communication with insurance agents can streamline your claim process massively. 

hail on a car bonnet

10 mistakes to avoid and what to do instead

    1. Ignoring the Damage
      • Why it’s a mistake: Even small dents can lead to bigger problems in the future, such as rust or weakened structural integrity.
      • What to do instead: Always get a professional assessment of the damage, no matter how minor it seems.
    2. Delaying the Insurance Claim
      • Why it’s a mistake: Most insurance policies have a time limit within which you must report damages.
      • What to do instead: Contact your insurance company as soon as possible after the hailstorm to initiate the claims process.
    3. Not Documenting the Damage
      • Why it’s a mistake: Without proper documentation, it can be challenging to prove the extent of the damage to your insurance company.
      • What to do instead: Take clear photos of all hail damage from different angles and note the date and time of the storm.
    4. Choosing a Repair Shop Solely Based on Price
      • Why it’s a mistake: The cheapest option isn’t always the best, especially when it comes to repairing hail damage.
      • What to do instead: Look for reputable repair shops with experience in hail damage repairs. Check reviews and ask for recommendations.
    5. Overlooking Comprehensive Coverage
      • Why it’s a mistake: Liability insurance won’t cover hail damage. If you don’t have comprehensive coverage, you’ll be paying out of pocket.
      • What to do instead: Review your insurance policy and consider adding comprehensive coverage, especially if you live in a hail-prone area.
    6. Accepting the First Estimate
      • Why it’s a mistake: The first estimate you receive may not cover all the necessary repairs.
      • What to do instead: Get multiple estimates from different repair shops to ensure you’re getting a fair assessment.
    7. Not Understanding Your Policy
      • Why it’s a mistake: If you don’t know what’s covered, you might miss out on benefits or end up paying more than necessary.
      • What to do instead: Familiarize yourself with your insurance policy’s terms and conditions. If unsure, consult with your insurance agent.
    8. Attempting DIY Repairs
      • Why it’s a mistake: Incorrectly repairing hail damage can lead to further complications and may void any warranties on your vehicle.
      • What to do instead: Always seek professional help for hail damage repairs.
    9. Failing to Check for Secondary Damage
      • Why it’s a mistake: Hail can damage more than just the exterior of your car. It can affect the interior, electronics, and more.
      • What to do instead: Have a thorough inspection done to ensure all damage is identified and addressed.
    10. Not Preparing for Future Hailstorms
      • Why it’s a mistake: If you’ve experienced hail damage once, it’s possible it could happen again.
      • What to do instead: Consider investing in car covers, hail protectors, or even a garage or carport if you live in a hail-prone area.

Is it Worth Making an Insurance Claim for Hail Damage?

Before rushing to file a claim, consider the following:

Deductible vs. Repair Cost

Deductible: This is the amount you agree to pay out-of-pocket before your insurance coverage kicks in. For instance, if you have a $500 deductible and the total repair cost is $2,000, you’ll pay the first $500, and your insurance will cover the remaining $1,500.

Repair Cost: This is the total amount charged to fix the damages to your vehicle. It’s determined after an assessment by a mechanic or repair shop and can vary based on the extent of the damage, labor rates, and parts used.

If the repair cost is close to or less than your deductible, it might not be worth filing a claim. In the world of car insurance, these two terms often come to the forefront when dealing with vehicle repairs: the deductible and the repair cost. Both play pivotal roles in determining how much money comes out of your pocket after an accident or damage to your vehicle. But what do these terms mean, and how do they interact? 

The Interplay Between Deductible and Repair Cost

The relationship between these two amounts can influence whether or not it’s beneficial to file an insurance claim. Here’s how:

Repair Cost is Less Than the Deductible: If the repair cost is $400 and your deductible is $500, it doesn’t make financial sense to file a claim. You’ll be paying the entire amount out-of-pocket anyway, and filing might affect your future premiums.

Repair Cost is Slightly Above the Deductible: If the repair cost is $550 and your deductible is $500, you might wonder if it’s worth claiming the extra $50 from your insurance. While it might seem tempting, consider the potential long-term implications on your insurance record and possible premium hikes.

Repair Cost is Significantly Higher Than the Deductible: In cases where the repair cost is substantially more than your deductible, say $2,500 with a $500 deductible, filing a claim is generally advisable. You’d only pay the deductible, and insurance would cover the rest.

Things to consider

Future Premiums: Even if the repair cost is slightly above the deductible, filing a claim might lead to increased premiums in the future. It’s essential to weigh the immediate benefit against potential long-term costs.

Claim Frequency: If you’ve made several claims in a short period, another claim might flag you as a high-risk driver, leading to higher premiums or even policy non-renewal.

Cash Flow: If you’re in a tight financial spot, paying a higher out-of-pocket repair cost might not be feasible, making the insurance claim route more attractive

Potential Premium Increase

Some insurers might increase your premium after a claim. Insurance is a risk-based business. When you file a claim, especially if it’s one of several in a short period, you might be perceived as a higher risk to the insurance company. This perception can lead to an increase in your premium to offset the potential of future claims. It’s essential to weigh the immediate benefits against the long-term costs.

Hail damage is mostly considered a “no-fault” claim (check your policy) when having a comprehensive insurance, meaning it resulted from circumstances beyond your control. While no-fault claims can still lead to premium increases, they are generally less impactful than at-fault claims, such as accidents caused by distracted driving.

Claim History

If you’ve made several claims in a short period, consider the implications of another claim on your insurance record.

The Process of Filing a Hail Damage Claim

  1. Document the Damage: As soon as you notice the damage, take clear photos or a video from various angles. This will serve as evidence when presenting your claim.
  2. Contact Your Insurance Provider: Notify your insurer about the damage as soon as possible. They will guide you on the next steps and what documentation they require. Most of them will have an online portal where you can fill the necessary information and upload the pictures/video. 
  3. Get an Estimate: Your insurance company might have preferred repair shops. Visit these or others to get a repair estimate. Some insurers might send an adjuster to assess the damage.
  4. Review the Claim: Once the insurance company has all the necessary details, they will review the claim and provide an offer based on the repair estimates and policy details.
  5. Repair and Reimbursement: After approval, you can proceed with the repairs. Depending on your policy, the insurance company might pay the repair shop directly, or you might need to pay upfront and get reimbursed later.


For an accurate estimate, presenting a clean vehicle is paramount. A spotless surface ensures that the adjuster can identify all damages inflicted by hail. When dents are obscured by accumulated grime and dust, it can lead to imprecise estimates and subsequent delays in the repair process.


Typically, assessing hail damage takes between 30 to 45 minutes. This period allows the adjuster to evaluate the damage methodically. They pinpoint both the number and intensity of dents across all vehicle panels. This is also an opportune moment for vehicle owners to raise any queries about the forthcoming repair process and provide essential vehicle details.

Upon arrival for the estimate, vehicle owners are greeted by an estimator or a representative from the repair company. The vehicle is then guided into the designated assessment area. Here, a thorough appraisal is conducted, documenting the full scope of the hail damage. Once the evaluation concludes and the estimate is finalized, a printed copy is provided for the vehicle owner’s records.


The term ‘pre-loss condition’ refers to the state of a vehicle before the hail damage, including any unrelated damages. Insurance will cover only the damages inflicted by the hail. During the estimation, photographs of the vehicle are taken, and any pre-existing damages are documented.

After the estimation, discussions about repair scheduling take place. It’s essential to remember that significant hailstorms can lead to many vehicle owners seeking repairs, potentially causing waiting times. The volume of claims in a particular area might result in a wait of several weeks before a repair appointment.

Two primary methods are employed to mend hail damage:

Paintless Dent Repair (PDR): This technique restores a vehicle using the PDR process, which usually takes a few days from start to finish.

Combination of PDR and Conventional Repairs: For more severe damages, a blend of PDR and traditional body shop repairs might be necessary. The duration for such repairs can vary, often taking several days or more.


The time frame for repairs vastly depends on the damage to your the vehicle, number of dents, materials, etc.. Light to moderate damages can typically be fixed in 1 to 3 days. Extensive damages that require panel replacements and painting might extend the repair to 2 to 3 weeks.


A ‘supplement’ usually refers to any additional operations or parts that go beyond the initial estimate. Sometimes, the first estimate might not cover all repair needs. If damages that were overlooked are discovered during the repair, a supplement is generated to document the additional requirements. This could potentially extend the repair duration (and, of course, cost). The technician or the body shop should reach out to you to inform you about these.


R&I, standing for “Remove and Install,” is a process where interior panels and parts are temporarily removed to grant access to the metal’s underside for PDR. Once repairs are done, these components are reinstalled, ensuring the vehicle’s integrity remains intact.

Repairing Hail Damage:

Post-hailstorm, the sight of a dented car can be, mildly put, disheartening. However, these repair methodologies offer a glimmer of hope:

Paintless Dent Repair (PDR): A true marvel in the world of car repairs, PDR is less of a repair and more of a restoration. Expert technicians meticulously massage dents back to their original form, eliminating the need for painting. The result? A vehicle that mirrors its pre-damage glory. This way, PDR ensures that a car’s resale value remains untarnished, free from the blemishes of repair records.

Conventional Repairs: For cars bearing the brunt of severe hail damage, conventional repairs might be the only recourse. This could mean full panel replacements, fillers, and/or paint jobs to match the original factory finish. Although technicians are equipped with close-to, or original paint, it is always hard to match the exact shade as your car’s paint degrades over the years due to the weather conditions. So there is always a risk that the color will be off. 

How Can I Protect My Car From Hail Damage?

While predicting hailstorms remains beyond our grasp, certain preventive measures can offer a semblance of protection.

Covered parking – parking inside the garage, or having a car shelter/carport built or installed might save you a lot of hassle.  

Car covers – some car covers that are specifically designed to combat hail, can be a .

Parking garages, etc. – while not the most practical, seeking refuge in parking garages during storm warnings can shield vehicles from potential hail damage.

If you get caught out driving in a hailstorm, try finding a safe place to stay under – a structure with a strong roof, an overpass, etc. Don’t stay under trees – remember hail is typically part of a storm with high winds. Trees don’t provide great cover and can fall on your car. 

Texas is the epicenter of hail activity, followed by states like Kansas, Nebraska, Oklahoma, and South Dakota.

Comprehensive insurance covers damages caused by severe weather phenomena, including hailstorms. It also provides protection against other unforeseen incidents like fire, flood, vandalism, theft, and more. However, this coverage is optional unless mandated by specific leasing or auto loan agreements.

Many insurers categorize hail damage as a “no fault” claim, attributing it to nature rather than driver negligence. However, proactive measures post-hailstorm, such as prompt documentation and communication, can streamline the claim process.

Even small dents can lead to bigger problems in the future, such as rust or weakened structural integrity.

Proper documentation, like clear photos from different angles, helps prove the extent of the damage to the insurance company and aids in the claims process.

Incorrectly repairing hail damage can lead to further complications and may void any warranties on the vehicle.

Before filing a claim, one should consider the deductible vs. the repair cost. If the repair cost is close to or less than the deductible, it might not be worth filing a claim.

Martin Shaw
Martin Shaw

Martin is an automotive enthusiast with a deep passion for all things cars. He has spent the last decade immersing himself in the industry, reading up on the latest models, attending car shows, and tinkering with his own vehicles. Loves: family, all things cars (apart from selling them), pizza.

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